AIC is the first CRTC approved
Long Distance Telecommunications Company operated by ethnic Canadians in
British Columbia, Canada.
AIC opened its first customer
service center at Aberdeen Center Mall, a strategic location in Richmond, BC
with a strong presence of the Chinese Community. Same year AIC opened its
second Customer Services Center in Metrotown Mall Burnaby, BC & AIC (ONT) is
formed to provide complete Telecom services in Eastern Canada.
AIC Telecom Ltd formed in HK.
AIC implemented Equal Ease of Access and became an Inter-exchange Carrier
providing Equal Access 1+ and 011 dialing for all customers in BC, Canada
To further develop our ethnic
presence in Western & Eastern Canada, AIC Direct Sales Division was formed.
Global Calling post paid service ?Direct-dialed from over 45 Countries &
Rechargeable Debit Card was launched.
AIC utilized multiple direct
DS1 links to dual Internet Network Access points for its new Dial-up
Internet Access Service. The first ever-Long Distance/Internet Bundle
service was launched.
AIC relinquished all of its share holdings in AIC Telecom Ltd. in Hong Kong
& refocused its network expansion activities in Europe.
AIC UK obtained an ISVR license
from OFTEL; AIC UK was officially opened in London.
With the FCC 214 license, AIC USA was formed, the switch operation in LA,
USA became the major North America gateway.
Enhanced AICOMpro Internet
Service, Beepro Paging service & Cellpro Digital Cellular Service along with
the reliable & high quality LD service ?AIC became the one stop
AIC Taiwan was formed with a class 2-carrier license to provide Value Added
Service from Canada to Taiwan.
AIC announced the successful application of an ISR license from OFTA in Hong
Kong, direct Long Distance traffic termination into Hong Kong
AIC Canada (HK) Ltd., AIC
Greater China Strategic Alliance, was officially in operation to establish
its own Point of Presence.
AIC Calgary Customer Service Center was opened in the heart of downtown
AIC obtained a Class A license for its BC operation and two Class B licenses
for its Ontario & Alberta operations from CRTC.
The Japanese MPT for operating ISR voice & date services between Japan &
international ISR destinations awarded a special type 2 license to AIC Japan
FUNFUN2.COM was launched, the
First Chinese Entertainment & Lifestyle Audio & Visual Web Cast Website in
AIC ADSL GO High Speed Internet was one of the first high-speed Internet
services provider available in BC, Canada.
AIC officially became a
subsidiary of a publicly listed company in Hong Kong.
AIC ISG, Internet Solution Group, a special division which focuses on
developing and providing Business eSolutions, Internet Data Centers, Global
Communications and VOIP technology.
Fiber connectivity to AIC Vancouver & Toronto gateways was installed.
AIC celebrated its 10th Anniversary with a wide range of promotions across
FUNFUN2.COM became AIC's 24 hour Customer Service Online center with daily
hits over 50 thousands across Canada
AIC and Bell Nexxia, a
Canadian Strategic alliance, announced that AIC Canada
EQA Direct Dial Service provides the best 24/7 Long Distance calling rate
from coast to coast to Canadian residential customers.
The AIC Richmond BC Customer Service Center was relocated to Lansdowne
AIC Edmonton was launched.
The first Summer Phone CARd campaign was launched ?The highlight of this
year was the Honda Civic giveaway.
AIC launched a series of
pre-paid calling cards ?Hong Kong Direct, China
Talkathon & Canada Talkathon. AIC is developing its own pre-paid
calling card distribution network across the nation.
Fully automated 24/7 online calling cards E-Shop was officially launched.
AIC & Bell Mobility Inc., the leading wireless service provider in Canada,
announced the first long distance & mobility bundle in Canada's digital
wireless industry. All Bell Mobility customers are provided with instant
access to AIC long distance services virtually anywhere in Canada through a
unique #3388 access code.
AIC started expanding into the wholesale & carrier service business sector.
The second AIC Summer Phone CARd campaign was launched ?The highlight of
this year was the Audi A4 giveaway.
Paperless electronic billing “E-Billing?was introduced as a standard option
to all subscription based customers.
For customers who like to stay in touch all the time while traveling, AIC
developed a new “Follow Me?Service that enables customers to forward their
Canadian telephone number to their destination number, from anywhere in the
AIC celebrates its 12th
Anniversary in providing world-class global telecommunications service to
its continual expanding customer base.
AIC Digital Home Phone launched nationally throughout Canada. A broadband local line
service that provides a personal telephone number that migrates with you
wherever you go.
AIC Summer Phone CARd campaign has entered its third year ?Highlights
include the grand prize draw of the Volkswagen New Beetle Convertible or
AIC WebBUZZ launched nationally. This simple, convenient, and cost-saving
service facilitates VOIP calls, from anywhere to everywhere, from your PC or
laptop to any landline or mobile phone in the world.
AIC celebrates its 13th Anniversary in providing world-class global telecommunications service to its continual expanding customer base.
Overseas Based Global VoIP services launched across Canada. A broadband phone service that provides a Hong Kong local telephone number that allows the end user to unlimited call Hong Kong, China, Taiwan and/or all three destination.
AIC became the first Asian Telecom Company that provides Traditional Local Telephone service across Canada.
Overseas Based Global VoIP services expanded its local telephone number selection to China.
AIC Richmond BC Customer Service Center was relocated to the newly established AIC VoIP Local and International Telephone Service Center at the heart of the Richmond business area on No.3 Road.
AIC lucky draw. Four round trip tickets giveaway
The first Local Telephone Number portability was successfully completed for Vancouver, BC
AIC introduced data and voice services through services bundle package comprising of highspeed ADSL service with Local Telephone service for the residential & business markets across Canada.
The new Burnaby AIC VoIP Sales Center has opened for business at the Crystal Mall in Burnaby, BC
Calgary AIC VoIP Sales Center has opened for business to serve customers in the province of Alberta.
Local Telephone Number Portability footprint was extended to Calgary; Edmonton and Toronto
Toronto AIC VoIP Sales Center has opened its doors to serve customers in the metropolitan Toronto areas.
The AIC Voice Network and Technology have completely migrated to softswitches and Cisco Systems equipment, enabling packet voice services riding on digital backbone network nationally and internationally. With its core platforms located in a state of art data centre, located in the heart of downtown Vancouver, BC, while AIC’s backup data & development centre is now relocated to Richmond, BC.
AIC established its Vietnamese market with in language customer sales and services.
The first large scale business telephone service deployment based on VoIP with over 630 business service lines was successfully completed for a large scale hospitability project in the heart of Vancouver’s university district.